Are We Over-Reliant On Technology?

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too-much-technologyIn both our work and private lives over the last ten years, technology has come to the forefront. Whether it is checking in with family around the world on social media, developing new international clients or finding new business solutions through websites, the Internet and the associated hardware is at the forefront of most everything we do.

But does this mean we have become over-reliant on technology?

Without the Internet

So imagine life without the Internet. You start work at the beginning of the day and need to communicate with twenty-five customers. So out comes the writing pad and you write the same letter 25 times. It then goes in the post and is received by your customer three days later, at which point they write back and the whole process takes a week. As opposed to email which takes seconds to send and the same to reply to, as well as sending to all of those customers at the same time.

But that’s just a simple example. Many companies simply wouldn’t exist if we didn’t have the technology now available. Big names like Amazon and eBay only exist because of the internet and make our lives easier – no more walking around the shops searching in vain for that CD you want, you just search the website and order it.

In fact, 29% of people say that their mobile phone is the first thing they look at in the morning and over three quarters say that the newest mobile tech is the most helpful thing in their lives. Over half of those with kids even think the prevalence of technology has helped make them better parents.

Business Life

For businesses, the impact is even bigger. With the Internet comes instant access to so many tools such as the IT support London firms need when technology malfunctions, provided by companies like Foration, Northern Star & SysFix, as well as access to new customer markets through online marketing and the chance to liaise with other businesses. So while technology has become essential in our daily lives, this doesn’t necessarily mean we are over reliant.

The main pitfall businesses can fall into is not preparing for changes in technology. Looking back over those ten years, the computer has changed rapidly, the mobile device has come to the fore and the tablet has been created. High-speed Internet has come along with a greater coverage than ever. So having access to the right kind of support if technology does fail is crucial, as well as having disaster recovery plans.

Coping with Disaster

Having a plan in place to cope with a disaster may sound dramatic but for more businesses, this can be anything from a physical threat such as a fire or flood in the building to a software threat such as viruses or hackers. The disaster recovery plan is there to have business continuity and to help save lost revenue – downtime is lost money, after all. Because technology is such an intrinsical part of what we do, then having a plan to deal with its failure is crucial. After all, the worst-case scenario might never happen but if it does, having a plan in place to deal with it will be a huge relief.

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